Terms & Conditions

Last Updated: 10 October 2026

Welcome to Shrimie. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. About Shrimie

Shrimie offers sarees and ethnic lifestyle products, bringing together traditional elegance and contemporary style.

Business Address:
SN-15, Bestech Ananda Market,
Sector-81, Gurugram, Haryana – 122004, India.

Phone: +91 84480 62606
Email: care@shrimie.com

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are placing an order on behalf of another person or entity, you confirm that you have the authority to do so.

3. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, colours, designs, fabrics, and other details. However, slight variations may occur due to screen settings, lighting, photography, printing techniques, fabric texture, or the handmade nature of certain products.

Customers are encouraged to review the product details, specifications, and size information before placing an order.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise. Applicable taxes and delivery charges, where relevant, will be displayed during checkout or communicated before order confirmation.

We reserve the right to correct pricing errors, update product prices, and modify promotional offers where permitted by law. A price change will not affect an order already accepted, except where correction or cancellation is permitted under applicable law.

Orders must be paid for using the payment methods made available on our website. Cash on Delivery, where offered, may be subject to additional conditions.

5. Orders and Confirmation

Placing an order constitutes an offer to purchase the selected products. An order confirmation message or email acknowledges receipt of your order and does not necessarily mean that the order has been accepted or dispatched.

We reserve the right to cancel or decline an order in circumstances such as product unavailability, suspected fraudulent activity, incorrect pricing, payment issues, or delivery restrictions. If payment has already been collected for an order that we cancel, the applicable refund will be processed in accordance with our refund policy and applicable law.

Please ensure that your contact number, email address, and delivery address are accurate when placing an order.

6. Shipping and Delivery

Orders will be shipped to the delivery address provided at checkout, subject to service availability.

Estimated delivery times, shipping charges, and other applicable details will be communicated on the website or during checkout. Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, operational disruptions, or other circumstances beyond our reasonable control.

Customers should provide accurate delivery details and remain available for delivery coordination where necessary. Any additional charges arising from an incorrect address or failed delivery will be handled in accordance with the applicable shipping policy and law.

7. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy, which should be read alongside these Terms & Conditions.

Customers should inspect their orders upon delivery and contact us promptly if a product is damaged, defective, incorrect, or missing.

Return eligibility, applicable time limits, product-condition requirements, and refund processing details will be determined by the published Return & Refund Policy and applicable law.

Nothing in these terms excludes any consumer rights or remedies available under applicable law.

8. Cancellations

Order cancellation requests must be submitted as soon as possible by contacting us at care@shrimie.com or +91 84480 62606.

Cancellation may not be possible once an order has been processed, packed, or dispatched. Any eligible refund for a cancelled order will be handled according to our applicable policies and legal obligations.

9. Promotions and Discount Codes

Promotional offers, coupon codes, and discounts may be subject to specific terms, validity periods, product exclusions, and usage limits. Unless expressly stated otherwise, offers cannot be exchanged for cash or combined with other promotions.

Shrimie reserves the right to correct errors or withdraw promotional offers where permitted by law.

10. Intellectual Property

All website content, including text, photographs, product images, logos, graphics, designs, page layouts, and other materials, is owned by Shrimie or used with appropriate permission, unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use any website content without prior written permission, except as permitted by applicable law.

11. Acceptable Use

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, submit false information, engage in fraudulent transactions, or use the website for unlawful purposes.

We may restrict access or take appropriate action in response to suspected misuse, subject to applicable law.

12. Third-Party Services and Links

Our website may include links to third-party websites or use external services, including payment gateways and delivery partners. These services may operate under their own terms and privacy policies.

Shrimie is not responsible for the independent content or policies of third-party websites, except to the extent responsibility cannot be excluded under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Shrimie shall not be liable for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms limits liability where such limitation is prohibited by law, including applicable consumer protection rights and remedies.

14. Privacy and Personal Information

Personal information collected during browsing, checkout, order fulfilment, or customer support will be handled in accordance with our Privacy Policy and applicable Indian data protection laws.

Please review our Privacy Policy to understand how your information is collected, used, stored, and protected.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, services, or legal requirements. The revised version will be published on this page with an updated date.

Changes will apply as permitted by law. Customers should review this page periodically.

16. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India. Any dispute arising from the use of our website or purchases from Shrimie will be addressed in accordance with applicable Indian law and the jurisdiction of competent courts, without restricting any rights available to consumers under applicable law.

17. Contact Us

For questions about these Terms & Conditions, orders, products, or customer support, please contact us:

Shrimie
SN-15, Bestech Ananda Market,
Sector-81, Gurugram, Haryana – 122004, India.

Phone: +91 84480 62606
Email: care@shrimie.com

We appreciate your trust in Shrimie and thank you for shopping with us.