Shipping Policy

Last Updated: 10 October 2026

At Shrimie, we aim to deliver your favourite sarees and ethnic-wear products safely and efficiently. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you shop with us.

1. Order Processing

Orders are processed after successful payment confirmation or order confirmation for other payment methods offered on our website.

Our standard order processing time is 1–3 business days, excluding Sundays and public holidays.

During sales, festive seasons, or periods of unusually high order volume, processing may take longer. If there is a significant delay, we will make reasonable efforts to inform you.

2. Shipping and Delivery Time

Estimated delivery times depend on your location, courier availability, and the shipping service used.

• Metro cities and major urban areas: Approximately 3–7 business days after dispatch.

• Other serviceable locations: Approximately 5–10 business days after dispatch.

• Remote locations: Delivery may take additional time depending on courier coverage.

These are estimates, not guaranteed delivery dates. Delays may occur due to weather conditions, public holidays, logistics disruptions, or circumstances beyond our reasonable control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

Shipping charges may vary depending on the delivery location, order value, package weight, and available delivery service.

If free shipping or a promotional shipping offer is available, the applicable conditions will be mentioned on our website or during checkout.

4. Delivery Locations

Shrimie delivers to serviceable locations within India, subject to courier availability and applicable restrictions.

Please provide a complete and accurate delivery address, including your name, mobile number, PIN code, locality, and any necessary landmark.

If your PIN code is not serviceable, we may contact you to discuss available alternatives or cancel the order and process any applicable refund.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared through email, SMS, WhatsApp, or another available communication channel.

You can use the tracking information provided by the courier partner to check the shipment status.

Please allow some time for tracking information to become active after dispatch.

6. Delivery Attempts

Our courier partners may contact you to coordinate delivery. Please ensure that your phone number is reachable and someone is available to receive the package.

If delivery fails because the recipient is unavailable, the address is incorrect, or the courier cannot reach the recipient, additional delivery attempts may be made according to the courier’s procedures.

If an order is returned to us, we will contact you where reasonably possible to determine the next steps. Any additional shipping charges will be handled in accordance with the information communicated to you and applicable law.

7. Damaged or Incorrect Deliveries

Please inspect your order after delivery.

If you receive a damaged, defective, incorrect, or incomplete order, contact us within 48 hours of delivery at care@shrimie.com or +91 84480 62606.

Please provide your order number and clear photographs or a video of the product and packaging, where available, to help us assess the issue.

Approved cases will be resolved in accordance with our Return & Refund Policy and applicable law.

8. Delayed or Lost Shipments

If your shipment is delayed beyond the estimated delivery period or appears to be lost, please contact our customer support team.

We will coordinate with the courier partner to investigate and provide an update. Where a shipment is confirmed lost or delivery cannot be completed, we will work with you to determine an appropriate resolution in accordance with applicable law.

9. Incorrect Address

Customers are responsible for providing accurate delivery information when placing an order.

If you need to update your address, contact us as soon as possible. Address changes may not be possible once the order has been packed or dispatched.

Shrimie cannot guarantee successful delivery where incomplete or incorrect information has been supplied, but we will make reasonable efforts to assist.

10. Shipping Restrictions and Unforeseen Circumstances

Certain locations may be temporarily inaccessible or outside our courier partners’ service areas.

Delivery may also be affected by severe weather, natural disasters, strikes, public emergencies, government restrictions, or other circumstances beyond our reasonable control.

We will make reasonable efforts to communicate significant disruptions and arrange delivery or another appropriate resolution.

11. Contact Us

For questions about shipping, delivery, tracking, or delayed orders, please contact:

Shrimie
SN-15, Bestech Ananda Market,
Sector-81, Gurugram, Haryana – 122004, India.

Phone: +91 84480 62606
Email: care@shrimie.com

Thank you for shopping with Shrimie. We appreciate your trust and look forward to delivering your order.